Step-by-step guides
Accessing Tickets
1. Open the AFC Toronto Account Manager (https://am.ticketmaster.com/afctoronto/en)
2. Log in to your Ticketmaster account
3. Navigate to Tickets by selecting [My Events]
4. Choose the game you want to view - Each game will show the opponent, date, time, and the number of tickets you have.
5. Tap [View Barcode] to access the ticket
Note: Do not screenshot the barcode as it will not be scannable
6. Once the barcode has appeared, tap [Add to Apple Wallet] or [Add to Google Pay]
7. You will be able to add one or all tickets to your Apple Wallet or Google Pay
8. After adding tickets to your Apple Wallet or Google Pay, you can access your ticket(s) without internet connection
1. Open the AFC Toronto Account Manager (https://am.ticketmaster.com/afctoronto/en)
2. Log in to your Ticketmaster account
3. Navigate to Tickets by selecting [My Events]
4. Choose the game you want to view - Each game will show the opponent, date, time, and the number of tickets you have.
5. Tap [View Barcode] to access the ticket
Note: Do not screenshot the barcode as it will not be scannable
6. Once the barcode has appeared, tap [Add to Apple Wallet] or [Add to Google Pay]
7. You will be able to add one or all tickets to your Apple Wallet or Google Pay
8. After adding tickets to your Apple Wallet or Google Pay, you can access your ticket(s) without internet connection
Transferring My Tickets
I Require Assistance With Transferring My Tickets
1. Open the AFC Toronto Account Manager
2. Log in to your Ticketmaster account
3. Navigate to Tickets by selecting [My Events]
4. Choose the game you want to view - Each game will show the opponent, date, time, and the number of tickets you have.
5. Choose the seats you would like to transfer, then tap [Transfer]
6. You have the option to send tickets to an existing contact or you can manually enter their information
7. If you choose to send to one of your existing contacts, your contact list will appear. Select your contact and tap on their email, and the fields will be automatically filled in with their information. Otherwise, fill in the fields with the recipient's information and tap Transfer Ticket
8. Once the recipient has accepted the tickets, the status will change to Claimed. You will no longer have ownership of the tickets. The barcode will no longer appear, and you will not be able to transfer, exchange or donate the ticket.
I Require Assistance With Transferring My Tickets
1. Open the AFC Toronto Account Manager
2. Log in to your Ticketmaster account
3. Navigate to Tickets by selecting [My Events]
4. Choose the game you want to view - Each game will show the opponent, date, time, and the number of tickets you have.
5. Choose the seats you would like to transfer, then tap [Transfer]
6. You have the option to send tickets to an existing contact or you can manually enter their information
7. If you choose to send to one of your existing contacts, your contact list will appear. Select your contact and tap on their email, and the fields will be automatically filled in with their information. Otherwise, fill in the fields with the recipient's information and tap Transfer Ticket
8. Once the recipient has accepted the tickets, the status will change to Claimed. You will no longer have ownership of the tickets. The barcode will no longer appear, and you will not be able to transfer, exchange or donate the ticket.
Receiving a Ticket Transfer
1. When someone transfers tickets to you, you will get an email from Ticketmaster. Open the email and tap the [Accept Tickets] link
2. Sign in to your AFC Toronto Account Manager or create an account if you do not have one
3. Once logged in, you will see the details of the game and that your ticket has been accepted
4. You can now view the tickets from the Account Manager and scan them at the gate for entry.
Note: Tap [Add to Apple Wallet] or [Add to Google Pay]. This allows you to access your tickets without an internet connection.
1. When someone transfers tickets to you, you will get an email from Ticketmaster. Open the email and tap the [Accept Tickets] link
2. Sign in to your AFC Toronto Account Manager or create an account if you do not have one
3. Once logged in, you will see the details of the game and that your ticket has been accepted
4. You can now view the tickets from the Account Manager and scan them at the gate for entry.
Note: Tap [Add to Apple Wallet] or [Add to Google Pay]. This allows you to access your tickets without an internet connection.
Cancelling a Ticket Transfer
1. Open the AFC Toronto Account Manager
2. Log in to your Ticketmaster account
3. Navigate to Tickets by selecting [My Events]
4. Choose the game you would like to cancel the ticket transfer for. Tap on [Cancel Transfer]
Note: Once you transfer a ticket and it has been claimed by the recipient, you will not be able to cancel the transfer
5. Confirm that you would like to reclaim the ticket
6. Once you reclaim your tickets, you can now view the tickets from the mobile app and scan them at the gate for entry
1. Open the AFC Toronto Account Manager
2. Log in to your Ticketmaster account
3. Navigate to Tickets by selecting [My Events]
4. Choose the game you would like to cancel the ticket transfer for. Tap on [Cancel Transfer]
Note: Once you transfer a ticket and it has been claimed by the recipient, you will not be able to cancel the transfer
5. Confirm that you would like to reclaim the ticket
6. Once you reclaim your tickets, you can now view the tickets from the mobile app and scan them at the gate for entry